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TERMS & CONDITIONS

CUSTOMER CARE

We value our customers and strive to provide exceptional customer care. We are committed to ensuring your satisfaction and creating a positive shopping experience. Please find below how we support and assist our valued customers:

 

1. Prompt and Responsive Support:

 Our support team is dedicated to providing prompt and helpful assistance. We aim to respond to all inquiries within 24 hours, excluding weekends and holidays. Whether you have questions, need help with sizing, or require assistance with an order, we are here to help.

 

2. Contacting Customer Support:

 You can reach our customer support team by sending an email to support@blouzewala.com, contact over a phone and also can book an appointment to visit our store. Please provide as much detail as possible regarding your concern to enable us to assist you more effectively.

 

3. Product Information and Guidance:

 We strive to provide accurate and detailed product information on our website to help you make informed decisions. If you need additional information about a product, our  team will be happy to assist you.

 

4. Hassle-free Returns and Exchanges:

 If you need to initiate a return or exchange, our team will guide you through the process. We offer a return policy within 10 days of delivery, We will ensure that your return or exchange is processed smoothly and efficiently.

 

5. Feedback and Suggestions:

 We welcome your feedback and suggestions to help us improve our products and services. If you have any ideas, comments, or recommendations, please feel free to share them with us. Your feedback is invaluable to us as we strive to meet and exceed your expectations.

 

6. Privacy and Data Protection:

 We respect your privacy and handle your personal information with utmost care. We adhere to relevant data protection regulations to ensure the security and confidentiality of your data. For more information, please refer to our privacy policy.

 

7. Quality Assurance:

 We are committed to delivering high-quality products. If you encounter any issues with the quality of our products, please contact our customer support team. We will work diligently to address the issue and ensure your satisfaction.

 

We are dedicated to providing exceptional customer care and believe in building long-lasting relationships with our customers. If you have any questions, concerns, or require any assistance, please don't hesitate to reach out to our customer support team. Your satisfaction is our top priority.

​PRIVACY & SAFETY​

At Choli by Blouzewala, we prioritize your privacy and safety. Here's what you need to know:

 

1. Data Collection and Usage:
We collect and use your personal information only for order processing, delivery, and customer support. Your information is kept confidential and not shared without your consent.

 

2. Data Security:
We prioritize the security of your information with industry-standard measures. Our website is SSL-encrypted for secure data transmission, and we regularly update security practices.

 

3. Payment Security:
We partner with trusted payment processors to ensure secure transactions. Your payment details are encrypted and not stored after the transaction is completed.

 

4. Cookie Usage:
We use cookies to enhance your browsing experience, but you can manage or disable cookies in your browser settings. Disabling cookies may affect some website features.

 

5. Third-Party Links:
While we provide links to third-party sites, we are not responsible for their privacy practices. Please review their privacy policies when visiting those sites.

 

6. Age Restrictions:
Our website is intended for users at least 18 years old. We do not knowingly collect information from individuals under 18.

 

7. Updates to Privacy Policy:
We may update our privacy policy as needed. Please check the website periodically for any changes.

 

We prioritize your privacy and aim to provide a safe online experience. Contact our customer support team for any privacy or safety concerns. Your trust is important to us.

PAYMENT METHODS​

​- Credit / Debit Cards
- PAYPAL

- Offline Payments

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